Difficult decisions are often faced in clinical settings, especially where children are being treated. Sadly, in some cases, differing opinions about care or treatment can result in conflict between families and the clinicians treating their children. These conflicts can have a deep and long-lasting impact on all parties.
True Colours is funding a three-year project which sees The Medical Mediation Foundation working with two UK hospitals to train staff in how to recognise and manage potential conflicts between families and health professionals.
The hope is that this project will result in staff feeling better equipped and supported to have potentially challenging conversations about children’s medical treatment and care with patients themselves and with their families. It will reduce the overall burdens of conflicts and ultimately, we hope that patients and families will experience measurable benefit.